Section 01
Our Commitment
At Genuine Robotics, trust is foundational to everything we build—whether it is technology, partnerships, or customer relationships. We are committed to safeguarding your information with the highest standards of integrity, transparency, and security.
This policy explains how we collect, use, protect, and manage your data across our digital platforms, products, and services. We design our systems and processes to ensure that your information is handled responsibly, securely, and only for meaningful, clearly defined purposes.
Section 02
Scope of This Policy
This policy applies to all forms of data—digital, physical, and cloud-based—collected, processed, or stored by Genuine Robotics. This includes:
- Visitors to www.genuinerobotics.com
- Customers, partners, and vendors
- Users of our products, platforms, and services (SaaS, IoT, and Edge Devices)
Section 03
Data Sovereignty & Security
We treat data as a critical asset and protect it using a combination of advanced technical safeguards and strong organizational controls.
Technical Measures
- End-to-end encryption of sensitive data (in transit and at rest)
- Secure cloud infrastructure with controlled access zones
- Regular vulnerability assessments and penetration testing
- Multi-factor authentication (MFA) for internal systems
Organizational Measures
- Role-based access control (RBAC) protocols
- Mandatory confidentiality agreements for all partners
- Ongoing security awareness training for personnel
- Defined incident response and breach management
Section 04 & 05
Purpose Limitation & Minimization
We follow a “minimum necessary” principle, collecting data strictly for specific, legitimate business purposes:
- Delivering and improving our robotics products and services
- IoT Telemetry, sensor data processing, and edge device management
- Customer onboarding, support, and communication
- Operational analytics and system performance optimization
Section 06
Retention & Secure Disposal
Retention Logic
- Active customer data: Retained during service lifecycle
- Inactive data: Archived or anonymized after defined periods
- Analytical data: Retained in aggregated formats only
Disposal Methods
- Permanent deletion from active and backup systems
- Cryptographic erasure for sensitive datasets
- Physical destruction of hardware storage media
Section 07
Your Rights (Data Subject Rights)
We respect your control over your personal information. You have the right to access, correct, delete, or restrict how your data is used.
Section 08 - 12
Transparency & Accountability
We do not sell your personal data. Transparency is our core principle—we aim for clear explanations without hidden complexity. We update this policy periodically to reflect technological advancements and changes in business operations.
Genuine Robotics
Old No.14, New No.4, SriHari Enterprise, Kodambakkam, Chennai
support@genuinerobotics.com
At Genuine Robotics, protecting your data is not just a compliance requirement—it is a core part of how we build technology responsibly.